{"id":145,"date":"2023-10-14T19:54:25","date_gmt":"2023-10-14T19:54:25","guid":{"rendered":"https:\/\/jesshop.in\/?page_id=145"},"modified":"2026-05-12T08:17:58","modified_gmt":"2026-05-12T08:17:58","slug":"return-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/jesshop.in\/index.php\/return-and-exchange-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"145\" class=\"elementor elementor-145\">\n\t\t\t\t<div class=\"elementor-element elementor-element-692dca11 wd-section-stretch-content e-flex e-con-boxed e-con e-parent\" data-id=\"692dca11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cc42ac9 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"6cc42ac9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"wd-65a137d388761\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-rs-65a137d388761 wd-title-color-default wd-title-style-default text-center  wd-underline-colored\">\n<div class=\"liner-continer\">\n<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xl\">Returns and Refund policy<\/h4>\n<p>\u00a0<\/p>\n<\/div>\n<\/div>\n<p>We strive to ensure customer satisfaction by offering a clear and straightforward policy for returns, refunds, and exchanges. Please read the details below for our procedures and requirements.<\/p>\n<h4 class=\"wp-block-heading\"><strong>Do you accept exchanges?<\/strong><\/h4>\n<ul class=\"wp-block-list\">\n<li>Yes, we accept exchanges.<\/li>\n<\/ul>\n<h4 class=\"wp-block-heading\"><strong>Exchange Process:<\/strong><\/h4>\n<ul class=\"wp-block-list\">\n<li>Our courier partner,\u00a0<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.delhivery.com\/\"><strong>Delhivery<\/strong><\/a><\/span>, will pick up the product from your location.<\/li>\n<li>Once we receive the product, it will undergo a review to determine approval or rejection based on its condition.<\/li>\n<li>You will be notified via email regarding the status of your exchange request.<\/li>\n<li>If approved, a new product will be dispatched within 24 hours.<\/li>\n<\/ul>\n<h4 class=\"wp-block-heading\"><strong>Do you accept returns?<\/strong><\/h4>\n<ul class=\"wp-block-list\">\n<li>Yes, we accept returns for both defective and non-defective products.<\/li>\n<\/ul>\n<h4 class=\"wp-block-heading\"><strong>Product Condition for Returns:<\/strong><\/h4>\n<ul class=\"wp-block-list\">\n<li>Only new products will be accepted.<\/li>\n<li>The product must be unopened, in its original packaging, and unused.<\/li>\n<\/ul>\n<h4 class=\"wp-block-heading\"><strong>Return Window:<\/strong><\/h4>\n<ul class=\"wp-block-list\">\n<li>Customers have <span style=\"color: #0000ff;\">14 days<\/span> from the date of delivery to initiate a return.<\/li>\n<\/ul>\n<h4 class=\"wp-block-heading\"><strong>Verification Process:<\/strong><\/h4>\n<ul class=\"wp-block-list\">\n<li>An unboxing video is required for all return requests.<\/li>\n<li>The video must clearly show the product, its packaging, and any defects or issues.<\/li>\n<li>This ensures a fair assessment and expedites resolution.<\/li>\n<\/ul>\n<h4 class=\"wp-block-heading\"><strong>Return Method:<\/strong><\/h4>\n<p>Returns can be initiated through Email- <span style=\"color: #0000ff;\"><strong>Jesshops31@gmail.com<\/strong><\/span> or by contacting our <strong>customer care support<\/strong>\u00a0team-.<\/p>\n<h4 class=\"wp-block-heading\"><strong>Refund Processing Time:<\/strong><\/h4>\n<ul class=\"wp-block-list\">\n<li>Refunds will be processed within<span style=\"color: #0000ff;\"> 7 days<\/span> after the returned product is received and verified and amount will be credited to your order within 3 days<\/li>\n<\/ul>\n<h4 class=\"wp-block-heading\"><strong>Customer Support<\/strong><\/h4>\n<p>For any shipping-related queries or assistance, please contact us via:<\/p>\n<p>Email us at:<br \/>\ud83d\udce7 <span style=\"color: #0000ff;\"><strong>Jesshops31@gmail.com<\/strong><\/span><\/p>\n<p>Prefer to speak with someone directly? Give us a call:<br \/>\ud83d\udcde\u00a0<strong>+91-9354518944<\/strong><\/p>\n<p>Let us know if you have any additional questions or need assistance with your order!<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns and Refund policy \u00a0 We strive to ensure customer satisfaction by offering a clear and straightforward policy for returns,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-145","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jesshop.in\/index.php\/wp-json\/wp\/v2\/pages\/145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jesshop.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jesshop.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jesshop.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jesshop.in\/index.php\/wp-json\/wp\/v2\/comments?post=145"}],"version-history":[{"count":258,"href":"https:\/\/jesshop.in\/index.php\/wp-json\/wp\/v2\/pages\/145\/revisions"}],"predecessor-version":[{"id":19730,"href":"https:\/\/jesshop.in\/index.php\/wp-json\/wp\/v2\/pages\/145\/revisions\/19730"}],"wp:attachment":[{"href":"https:\/\/jesshop.in\/index.php\/wp-json\/wp\/v2\/media?parent=145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}