Women Maxi Green Dress

Last updated: 16 March 2024

Welcome to Jesshop! We understand that sometimes a product may not meet your expectations, and we are here to help. Please review our Returns & Refund Policy carefully for a smooth and hassle-free experience.

Returns Process:

1. Return Eligibility: You can initiate a return within 5 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
2. Initiating a Return: To start a return process, kindly send an email to us at with your order details, the reason for the return, and any relevant photographs, if applicable. We will guide you through the return process.
3. Return Shipping: You are responsible for covering the return shipping costs unless the return is due to an error on our part, such as sending the wrong item or a damaged product.

Eligibility for Returns

For your return to be eligible, the following conditions must be met:

• The product is completely different from ordered
• The product is damaged
• Return should be placed within 5 days of delivery
• Items should be returned in new, unused condition and in their original packaging, with all tags intact.
• The product should not have been used, altered, or damaged by the customer.
• Returns must include all original accessories and documentation.

Return Procedure

Here’s how our return process works:

• To initiate a return, please contact us at call at 8178251049  (Mon-Sun: 10am – 6pm) within the 5-day return window. Ensure to include your order number, reason and bank account details for return on call.
• We accept returns for damaged, defective, or missing products only.
• For the return process, we may require an uncut, 360-degree unboxing video.
• We are happy to offer free return shipping within India for your convenience. Simply contact our customer support team to initiate a return, and we will provide you with a prepaid return label.

Refund Process:

• Upon receiving your return request, we will provide return authorization and detailed instructions on how to return the item.
• Once we receive and inspect the returned item, we will process your refund within 2 business days.
• Refunds will be issued to the payment method you have mentioned us in the email.
• A money refund is the actual return of the agreed refund amount back to the credit card used in making the payment.
• Ones We Received The Returned Item  And Verify its Condition We Will Process The Refund.

Size-Related Exchanges

• If you encounter any size-related issues with your purchase, we offer a hassle-free exchange process. However, please note that for exchanges due to size issues, customers may be responsible for covering the shipping fee. The shipping charge will be determined based on your location and the weight/dimensions of the item being returned.

Damaged or Incorrect Items:

If you receive an item that is damaged or not what you ordered, please contact us immediately. We will arrange for a replacement or issue a refund, including return shipping costs if applicable.

Non-Returnable Items:

• We are dedicated to providing you with the best possible shopping experience, and our return and exchange policy is designed to make your shopping with Jesshop as convenient and stress-free as possible. If you have any questions or need assistance with a return or exchange, please don’t hesitate to reach out to our customer support team at jesshops31@gmail.com

Contact Information: If you have any questions or concerns regarding our Returns and Refund Policy, feel free to reach out to us at:

Email: jesshops31@gmail.com

Phone: +91 9354518944

Address: For in-person assistance, our physical store is located at Thoker Number 9, Abul Fazal Enclaves-2 Jamia Nagar Okhla Near By Bekanerwala – New Delhi 110025 India

Operating Hours: Monday To Saturday 10.00 AM  – 8.00 PM IST

If you have any questions or concerns about our Return & Refund Policy, or if you require assistance with a return, please don’t hesitate to reach out to us via email at jesshops31@gmail.com

.Thank you for choosing Jesshop. We value your trust and are here to assist you with any concerns regarding your purchases. Happy shopping!

Last updated: 16 March 2024

At Jesshop, we are committed to delivering your orders efficiently and securely. Please read our shipping policy carefully to understand our shipping process, delivery times, and our ddication to providing you with a satisfying shopping experience while adhering to.

Delivery Timeframe

• Estimated Delivery Time: 3-5 business days after your order is dispatched.
• Dispatch Time: Please allow up to (0-1) business days for your order to be processed and dispatched from our warehouse.
• Total Delivery Time: Factor in both dispatch time (0-1 business days) and estimated delivery time (3-5 business days) to calculate the total estimated time you’ll receive your order.
• Please note that delivey times may vary depending on your location, product availability, and other factors. We will provide you with an estimated delivery date during the checkout process.
• We work with reliable and reputable shipping partners to ensure the safe and timely delivery of your orders.

Example: If you place an order on Monday, it will likely be dispatched by Wednesday and delivered between Friday and the following Tuesday (depending on your location).

Order Processing:

1. Order Confirmation: After placing an order, you will receive an order confirmation email containing details of your purchase. Please review this email to ensure that the shipping address and ordered items are correct.
2. Processing Time: We strive to process and ship orders as quickly as possible. Order processing typically takes 0-1 business days. During peak seasons or promotions, processing times may be slightly longer.

Free Shipping:

• Jesshop is delighted to offer free shipping for all orders across India. Enjoy the convenience of shopping without any additional shipping charges.

Order Tracking

• When we ship the order you will receive a confirmation email and SMS with a tracking number. Our shipping partners will also send you a follow-up email that says your delivery from Jesshop is on its way. Please don’t stress if there are no scan events within the first 24 hours – the system can take a day or so to catch up.

Important Notes:

• Delivery times are estimates and may vary depending on your location, order contents, and unforeseen circumstances.
• We’ll keep you informed! You’ll receive a notification with your tracking number once your order is dispatched.
• Delays can occasionally occur due to factors beyond our control, such as holidays, high order volume, or courier issues. We’ll do our best to minimize any delays and keep you updated.
• Contact Information: If you have any questions or concerns regarding our Shipping Policy, feel free to reach out to us at:

• Email: jesshops31@gmail.com
• Phone: +91 9354518944

Address: Thoker Number 9, Abul Fazal Enclaves-2 Jamia Nagar Okhla Near By Bekanerwala – New Delhi 110025 India

operating hours: Monday To Saturday 10.00 Am – 8.00PM IST

Thank you for chosing Jesshop for your online shopping, and we look forward to serving you with top-notch service and convenience.